Lily Rose Care Group have been providing carers for my parents in law (in Stoke) for the past three years. My husband and I take it in turns to stay over on a regular basis (unannounced) and we have always been impressed by the quality of care provided by this company. The practical care of is a very high standard: commodes regularly emptied and cleaned, all washing and washing up maintained daily, personal care is exceptional and help preparing meals done exactly in accordance with our wishes. My father in law has moderate dementia and his wife is almost immobile, but they enjoy some good humoured banter with the carers (who tend to be the same regular three people) and the relationship that has developed between all of them is really wonderful to witness. Empathy, compassion and patience is always provided but the daily humour (even during lockdown) is really priceless. Lily Rose Care have not only enabled my parents in law to stay living in their own home and with a schedule to suit, but they have enhanced their quality of life to a level that we had not thought possible. They are the third care company employed by us since my parents in law become housebound and we can safely say that it really is: “third time (eternally) lucky!”Katey and Yano Cipolla
To Everyone at Lily Rose,
Just wanted to say a huge Thank You for all your kindness, care and support over the time you cared for my Mum.
We couldn’t have managed without you all!
Quality of work excellent. Please give the staff my grateful thanks.
I would like it if you could relay my thanks to all my Mum’s present carers for their help and care above and beyond what their job requires, especially over the last couple of weeks. It has been much appreciated.
Dear Angela and the girls
When mum first needed care at home and we were searching for suitable agencies, we could not
have found anyone better than Lilyrose Care.
Over the last few years the love and care given to mum by the girls has been exemplary. They have
gone far beyond the call of duty and have treated her with love and respect and allowed her to live
her last years in dignity.
Myself and all the family would like to express our many thanks to everyone at Lily Rose for their wonderful care over the time they have looked after my Mum.
She could not have wished for better care.
A big thank you to all of the Carers who look after my Mother so well with such compassion and care.